Do you know where your smart phone is? If you’re like most of today’s consumers, it’s right by your side, whether you’re at your desk at work, traveling in your car or at home. Mobile phones have become a staple for many of us, and we use them more today than ever for research, shopping, […]
What is Social Customer Relationship Management?
Social Customer Relationship Management (sCRM, or Social CRM) has become an important tool for businesses. Learn what sCRM is in this presentation. The July TechComm meeting covered an emerging set of tools to help you create a Social Customer Relationship Management Solution. Topics include: How do you move from Facebook, Twitter, and LinkedIn to build […]
Why You Need a Mobile Optimized Website Now
You’ve got a website that looks good, tells your company’s story and appeals to potential customers. But are they are seeing what you think they’re seeing? What will they notice if they browse your website on a mobile device? Your website may be hard to read or it may even look […]